On August 12, YTO China held a mobilization meeting for its Dongfanghong diesel engine autumn service. The 2025 autumn service launch is in full swing. Dongfanghong will provide you with heartwarming golden service with 24-hour online support.
At the departure ceremony, representatives of service teams from each region took the service flag and solemnly pledged to uphold the service philosophy of “serving customers with care” during the autumn service period, dedicating themselves to providing comprehensive service guarantees. Whenever a customer calls, the service team will respond immediately, decisively and efficiently resolving customer issues and minimizing downtime. After resolving customer issues, they proactively conduct a comprehensive inspection of the customer’s vehicle and emphasize key maintenance and care knowledge to create value for the customer.
Before the autumn service launch, YTO China implemented a combination of “inviting customers in” and “going global” initiatives to conduct systematic training for nearly 2,000 service locations nationwide, further enhancing the service capabilities and quality of its service personnel. At the same time, we are further optimizing our spare parts system. Spare parts for the autumn harvest service have been pre-stocked at all levels of spare parts depots, and temporary spare parts depots have been established nationwide to further improve spare parts supply and response efficiency, safeguarding our customers.
YTO boasts an industry-leading, nationwide service network, with industry-leading after-sales service capabilities and standards. We can provide you with considerate, efficient, professional, and value-added service in the shortest possible time. With just one phone call, you can access a comprehensive closed-loop management service model, including telephone consultation, technical guidance, repair registration, time-sensitive dispatch, tracking and early warning, and family visits.
